As many of you know, we are snowbirds traveling between Florida and home (border of NJ and Pennsylvania) during the winter. Mercer County Airport ( Trenton, NJ) is a 10 minute drive from home and our airport of choice whenever possible.
Frontier has flights directly from Trenton (Mercer County Airport) to Fort Lauderdale which we have been using for 10 years to fly back home during the winter months for holidays and family occasions.
Many many of our friends and family have warned us not to use Frontier Airlines because they have found them unreliable and their flight times are very limited. They say, “If your flight is cancelled or delayed, you need to wait a day or two for another flight.” My sister-in-law has had a flight cancelled last minute on a few occasions.
I have to say that in the 10 years that we have been flying Frontier, we never had an issue-
Until now!!
We have a trip planned to Hilton Head for the first week in September! We were lucky to find a reasonable air fare on Frontier from Philadelphia (40 minutes away) to Savannah. The flight was due to take off around 10:00 AM which was perfect.
Last week, a month after booking, we received a notice that our flight time was changed to 6:00 Am. We were not happy because that meant we needed to get up at 3:00 AM and be at the airport by 4:30 AM. Not happy.
Then a few days after that notice, we received a new notice saying that our flight had been CANCELLED, and they have no other flights that day or even any day that week.
WHAT??? We were dumfounded! They gave no reason!
We had to quickly find another airline to get us to Savannah. We did find one that still had seats, but at twice the price at that point.
Do you or would you use Frontier? What has been your experience? Please share.
