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Hotel Resilient: Making it easy to find sustainable accommodation


The organisation summarises the key indicators of the property’s commitment to sustainability and ranks it based on a series of criteria. As a result, partners can log-in from anywhere at any time and search for responsible hotels within a destination or search for a specific property by name.

For example, Hotel Resilient provides an ‘at a glance’ snapshot of which hotel is offering water bottle refillable stations, if their employees are trained on child protection, details of ownership structure and other important criteria.

By making this data easy to access, EXO encourages its business partners to select hotels that are actively working to reduce their environmental impact. In turn, we expect that hotels will be more motivated to improve their business model to achieve higher scores and more bookings.

At present, Hotel Resilient features hotels from Laos, Cambodia and Vietnam with Thailand launching in late 2024. Read on to learn more.

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